Deloro - Terms and Conditions
Last Updated: December 20, 2025
Introduction
Terms and conditions Purpose of term: These Terms and Conditions ("Terms") govern your use of our online casino services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. Acceptance of Terms: These Terms are effective and replace all prior agreements between you and Del Oro Casino. You should carefully review these Terms before using the Service. Age and Legal Restrictions: To use the Service, you must be at least 18 years old (or the age of majority in your jurisdiction) and have the capacity to form a legally binding contract. We reserve the right to request proof of age or identity. Account Registration Eligibility: You are eligible to register for an account if you meet our age requirements, have a valid email address, and do not reside in a restricted jurisdiction. KYC and Verification Requirements: To use certain features of the Service, we may require you to provide identification documents or other verification information. We will use these documents solely for the purpose of verifying your identity and preventing money laundering. Responsibility for Account Security: You are responsible for maintaining the confidentiality of your account login credentials and ensuring that only authorized individuals have access to your account. Deposits and Withdrawals Accepted Payment Methods: We accept various payment methods, including credit/debit cards, eWallets (such as Skrill and Neteller), bank transfers, and cryptocurrencies. Please refer to our website for a complete list of accepted payment methods. Minimum and Maximum Limits: The minimum deposit is £10, while the maximum weekly withdrawal limit is £5,000. We reserve the right to adjust these limits at any time. Processing Times and Fees: Deposits are typically processed immediately, while withdrawals may take up to 48 hours depending on verification status. We do not charge fees for deposits or withdrawals; however, third-party providers or banks may impose charges. Anti-Money Laundering Policy: We comply with all applicable anti-money laundering regulations and reserve the right to request additional information from you to verify your identity and prevent money laundering. Bonuses and Promotions How Bonuses Are Credited: Bonuses are credited to your account according to our bonus terms, which may include wagering requirements and game restrictions. Please refer to our website for a complete list of current bonuses and promotions. Wagering Requirements: To withdraw any winnings resulting from the use of a bonus, you must meet the applicable wagering requirements as stated in our bonus terms. Expiry and Abuse Clauses: Bonuses and free spins expire after a specified period if not used. We reserve the right to cancel or modify bonuses at any time due to suspected abuse or manipulation. Gameplay and Fairness RNG Usage: We use Random Number Generators (RNGs) to ensure fair and random outcomes in our games. Game Malfunctions: In the event of a game malfunction, we reserve the right to void all bets placed during the period of the malfunction. Limits on Play and Responsible Gaming Tools: We encourage responsible gaming practices and may impose limits on your play or provide access to responsible gaming tools such as deposit limits, time-outs, and self-exclusion options. Responsible Gambling Self-Exclusion Options: You can exclude yourself from playing at Del Oro Casino for a specified period by contacting our customer support team. Once excluded, you will not be able to access your account or place bets during the exclusion period. Deposit, Wager, and Session Limits: We encourage you to set limits on your deposits, wagers, and gaming sessions using our responsible gaming tools. Prohibited Activities Bonus Abuse: We reserve the right to cancel or modify bonuses if we suspect abuse or manipulation by you or a third party. Fraud, Collusion, or Manipulation: You agree not to engage in any fraudulent, collusive, or manipulative activities while using the Service. We reserve the right to take action against any individual found guilty of such behavior. Use of Bots or Automated Systems: The use of bots or automated systems is strictly prohibited and may result in account suspension or closure. Account Suspension and Closure Voluntary Account Closure: You can close your account at any time by contacting our customer support team. Once closed, you will not be able to access your account or place bets. Breach of Terms: We reserve the right to suspend or close your account if we suspect a breach of these Terms or any applicable laws and regulations. Inactivity and Dormant Accounts: If your account remains inactive for an extended period, we may consider it dormant and take steps to recover any outstanding funds due to us. Privacy and Data Protection Information Collected: We collect personal data from you, including but not limited to, name, address, email address, and payment information. We use this data solely for the purpose of providing our Services and preventing money laundering. Use and Storage of Personal Data: We store your personal data securely using industry-standard encryption methods and take steps to ensure its protection against unauthorized access or disclosure. GDPR Compliance (if applicable): As we comply with GDPR regulations, you have the right to request access to, correction of, or deletion of your personal data. Please contact our customer support team for more information. Limitation of Liability Losses: We are not responsible for any losses incurred by you while using the Service, including but not limited to, losses resulting from game malfunctions, system errors, or third-party links. System Errors: We reserve the right to void all bets placed during a system error or malfunction. Third-Party Links: We are not responsible for any content or services provided by third-party links, and you use these at your own risk. Amendments and Updates Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice. It is your responsibility to review these Terms regularly. Notification of Changes: We will notify you of any significant changes to these Terms by email or through our website. Please note that these Terms are subject to change, and it's your responsibility to review them regularly. By continuing to use the Service after any changes, you agree to be bound by the revised Terms.
Key Points Summary
- Minimum Age: You must be at least 18 years old to register and play
- Account Responsibility: You are responsible for maintaining account security
- Bonus Terms: All bonuses are subject to specific wagering requirements
- Withdrawal Conditions: Verification may be required before processing withdrawals
- Fair Gaming: All games use certified random number generators
- Legal Compliance: You must comply with local gambling laws and regulations
Contact Information
For questions regarding these Terms and Conditions, please contact Deloro customer support through the available channels on our official website.